24/7 online orders!
Click here for direct access


T | +31 (0)71 3030016
F | +31 (0)71 4082997
E | info@heyer.se


Heijer Blomstergrossisten B.V.
Laan van Verhof 59
2231 DZ Rijnsburg
The Netherlands

Privacy statement: Processing Customer data

This privacy statement is to inform you about the personal data we collect in the context of our administration of customer data, and how we use this. This privacy statement only applies to personal data that we process in the context of our administration of customer data and not to information we process in other context. For all other context, please refer to the relevant privacy statements.

Who are we?

We are Heijer Blomstergrossisten B.V. We are responsible for processing the information described in this privacy statement. Our contact details are:

Heijer Blomstergrossisten B.V.
Laan van Verhof 59
2231 DZ Rijnsburg

If you have questions about this privacy statement, you can reach us by e-mail info@heyer.se or by sending us mail to the above Address.

Which personal data do we process?

In the context referred to in this document, we collect and store various information from you. The following list shows the categories of information we process.

  • Name, Address, City, phone number, email address, VAT number;
  • Financial data (Bank account; Swift code; IBAN code;);
  • Data that we use to be able to supply and order or to deliver services;
  • Data to calculate and register stocks and balances, make payments and to collect debts;
  • Data to be able to maintain, improve and optimize customer relationships.

How long do we store personal data?

We do not store personal data longer than is deemed necessary by us. This concerns at least the retention obligation imposed by law, which is 7 years for data used in the financial administration.

How do we protect your personal data?

We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at info@heyer.se

What do we use your information for?

We use your personal data for the following purposes:

  • To deliver and order goods and to deliver services;
  • To calculate and register checks and balances and to make payments;
  • To collect debts, of which also the handing over of our debts to third parties is included, as well are other activities of internal management;
  • To provide the transportation and delivery of goods and services;
  • To maintain customer relations;
  • To mitigate differences and initiate auditor reviews;
  • To cooperate with local taxation issues of any kind;
  • The execution or implementation of a legal requirement.

On what basis do we process your personal data?

We process your personal data within the context of executing agreements made between us. This concerns the agreement that we have with our customers for the delivery of cut flowers, pot plants and other related items.

Cookies, or similar techniques, that we use

We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We uses cookies for technical and analytical purposes. This ensures that the website works properly and remembers your preferences, for example. These cookies are also used to make the website work properly and to be able to optimize it. We also place cookies that keep track of your surfing habits so that we can offer customized content.

You can opt out of cookies by setting your internet browser so that it does not store cookies any more. In addition, you can also delete all data previously saved via the settings of your browser.

For an explanation, see: https://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

Cookies are also placed on this website by third parties. Here is an overview:

Cookie : Googly Analytics
Name : _utma
Function : Analytical cookie that measures website visits
Retention periods: 2 year

Sharing of information

We will not disclose your personal data to third parties or otherwise make it publicly available, except under the circumstances described below. In the context of this processing, your personal data will be shared with the following parties:

  • Our group companies;
  • Processing parties hired by us;
  • External advisors;
  • External service providers;
  • Tax authorities;
  • Supervising authorities.

The case may arise whereby we have to disclose your personal data due to a legal requirement, by order of a supervisory or other government body, to protect or defend our rights, to investigate illegal activities or alleged fraud, or to prevent or act against violations of applicable conditions. We also reserve the right to transfer personal data that we have collected about you in the event that we sell or transfer (part of) our business activities.

Forwarding of personal data

Via the processing to which this privacy statement applies, your personal data will not be passed on to parties that are located in countries outside the EU / EEA 'third countries') or to international organizations.

Your rights

We are aware that you have the following rights with regard to your personal data:

  • The right to contact us freely and at reasonable intervals with a request to inform you;
  • Whether your personal data is being processed, and if so, to inspect the information concerned;
  • The right to have your personal data corrected or supplemented if it is incorrect;
  • The right to have your personal data deleted or to limit its processing;
  • The right to object to the processing of your personal data due to your specific personal;
  • The right to object to the processing of your personal data for direct marketing purposes;
  • The right to data transferability if there is a question concerning whether the processing of your personal data takes place via automated processes based on your consent or in the context of the execution of an agreement.

If you wish to make a request on the basis of the above-mentioned rights, you can do this by sending an email to info@heyer.se. We may ask you for proof of identity for the purpose of verification. We will strive to respond to your request within the applicable legal timeframe. Please note that you have the right to file a complaint about the processing of your information with a supervisory authority if you believe that this processing infringes privacy regulations. For the Netherlands, the Dutch Data Protection Authority has been designated as the supervisory authority. For more information you can consult the website http://www.autoriteitpersoonsgegevens.nl.

Automatic decision making

This processing does not make use of automated decision-making and profiling.

Changes to this privacy statement

We reserve the right to alter this privacy statement from time to time and will inform you of any changes via the appropriate communication channels. At the bottom of this privacy statement you can see when it was most recently updated.

This privacy statement was last modified on: December 10th 2019

This is a translation of the Dutch version of the Privacy Statement from Heyer Blomstergrossisten BV. In case of disputes concerning the interpretation, the Dutch version of this Privacy Statement is leading.

Privacy Statement in PDF

Download our Heyer Blomstergrossisten Terms and Conditions